User Terms for Participants

Welcome to FoodTraining.online. Through this platform you take part in online training courses made available by your employer, client or organisation. These user terms explain what you may and may not do with your account, the training content and your certificates.

1. Who do these terms apply to?

These terms apply to every participant or user who is given access to FoodTraining.online or TrainingWorld.online by their employer, client or organisation.

"Participant" means any employee, temporary worker, manager, administrator or other user who is given access to the platform.

2. Your account

Your account is personal.

You may:

• log in to take the training courses assigned to you;
• view your progress;
• complete tests or assignments;
• view and download your own certificates or proof of completion, where available.

You may not:

• share your login credentials with others;
• take training under someone else's name;
• have someone else complete your training;
• attempt to access areas for which you have no permission;
• use the platform in a way that causes damage, disruption or misuse.

3. Training content and materials

The training courses and materials on FoodTraining.online are intended to help you work safely, carefully and professionally.

You may use the training for your own learning within the organisation that gave you access.

Without permission, you may not:

• copy the training or materials;
• download them, except where this is explicitly allowed;
• distribute them;
• forward them;
• sell them;
• make them public;
• use them for your own commercial purposes;
• adapt or reproduce them.

4. Certificates and proof of completion

When you complete a training course, FoodTraining.online may make a certificate or proof of completion available.

You may:

• download your own certificate;
• keep it for your own records;
• share it with your employer or client;
• share it with third parties as proof of participation or completion;
• post it on social media, e.g. LinkedIn.

The following conditions apply:

• you may not alter or falsify the certificate;
• you may not use the certificate in a misleading way;
• you may not present the certificate as an official statutory or professional certification, unless the certificate explicitly says so;
• you may not disclose confidential information of your employer or client;
• you may not share someone else's certificate without their permission.

Sharing your certificate does not give you the right to make training materials, modules, tests, screenshots or other platform content public.

5. Personal data

Using FoodTraining.online involves processing certain personal data, such as your name, email address, organisation, role or group, progress, test results and certificates.

This data is used to:

• provide access to the platform;
• assign training courses to you;
• record your progress;
• generate certificates or proof of completion;
• give your employer or client insight into progress and completion;
• operate, secure and improve the platform.

For more information, see the FoodTraining.online privacy policy and any information your employer or client provides.

6. Reporting to your employer or client

Your employer or client may receive information about your progress, completions, test results and certificates, to the extent necessary for training, onboarding, safety, food safety, compliance, audits or internal assurance.

FoodTraining.online does not use this data to independently evaluate you as an employee. Responsibility for HR policy, evaluation and follow-up lies with your employer or client.

7. Proper use

Use FoodTraining.online carefully and honestly.

That means, among other things:

• you complete the training yourself;
• you answer questions truthfully;
• you do not try to manipulate tests or assignments;
• you report technical issues or errors;
• you handle information you see through the platform with care.

8. Deleting your account

You can request deletion of your account from your profile page. A 30-day grace period applies after your request. During this period you can still cancel the deletion. After that, your account is permanently deleted. So do not do this if your employer has invited you to use FoodTraining.online.

When your account is permanently deleted, your account data, training progress, training assignments, organisation memberships and login credentials are also removed, except where FoodTraining.online must retain them for legal or necessary administrative reasons.

An organisation administrator may also remove you from an organisation, for example if you no longer work for that organisation. This does not delete your entire account. You keep your account, and any progress, certificates and memberships in other organisations remain.

Once an account has been permanently deleted, FoodTraining.online cannot restore your account, progress or certificates.

9. Blocking access

In case of misuse, fraud, security risks or breach of these terms, access to the platform may be blocked temporarily or permanently. Where possible, this is done in consultation with your employer or client.

10. Availability

FoodTraining.online aims to keep the platform reliably and securely available. The platform may nonetheless be temporarily unavailable due to maintenance, updates, outages or technical issues.

11. Questions

For questions about your access, assigned training, progress or certificates, please contact your employer, manager, HR, QA/QHSE team or your organisation's administrator first.

For technical questions, the administrator can contact FoodTraining.online.

12. Changes

FoodTraining.online may amend these user terms. For material changes you may be asked to accept the new version.

13. Governing law

These user terms are governed by Dutch law. Any disputes arising from or relating to these terms will be submitted to the competent court in Amsterdam, the Netherlands, unless mandatory law designates a different court.

These terms have been drawn up in Dutch. Translations are provided for convenience; in the event of any discrepancy, the Dutch text prevails.